Wednesday, November 2, 2016

Why can't I update the game app on my Windows device?

We have received reports that some Windows phone users are unable to update their app to its latest version. After careful investigation, we found out that this happens when players are using an older version of Windows on their mobile devices.

For Windows 10 mobile users:

Please follow the steps on how to update your Windows phone here

You may also get in touch with your phone's manufacturer to know more.

For Windows 8 users:

Please stay tuned for more updates as we work on getting your games updated. We appreciate your patience and continued support.
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